Home Inspector Cites Doubtful Deck Problem

Dec 24 2009

The House Detective:  by Barry Stone, Certified Home Inspector

Dear Barry: I am selling my home, and everything was going smoothly until the buyer’s home inspector raised a needless issue about the deck. The inspection report says the deck and the roof above it must be attached to the house. I’ve gotten estimates from five different licensed deck contractors, and each of them said that the deck is well constructed and that attachment to the house is not required. My transaction with the buyer is now deadlocked over this issue. Do I have any recourse against the home inspector? Shouldn’t he have known that the deck is properly built?  Cathy

Dear Cathy: There are many home inspectors with questionable qualifications, some who are marginally experienced, some who overlook significant defects, and some who cite defects that are nonexistent. It may be that one of those people has inspected your home. If your transaction is deadlocked over this issue, you should insist that the home inspector cite the specific building requirement — chapter and verse — that was violated when your deck was built. If he cannot, then he should amend his report to show that the deck is properly constructed.

The House Detective is distributed by 1000WattConsulting. Do not republish without written consent. To purchase reprint rights please contact marc@1000wattconsulting.com

Questions regarding home inspection please email Barry Stone at questions@housedetective.com

Home Inspector Misjudges Water Heater

Dec 10 2009

The House Detective:  by Barry Stone, Certified Home Inspector

Dear Barry: We just closed escrow on a home, and the day we moved in we found a flooded basement because the water heater had failed. But four weeks ago, our home inspector said the water heater would be good for many more years. Our plumber disagreed. He said the fixture was 10 years old, was rusted at the bottom, and was well past its normal lifespan. We paid our inspector $450 to let us know what was wrong with the house and then had to spend twice as much for repairs on moving day. Is our home inspector liable for this mistake?  Faith

Dear Faith: Experienced home inspectors know better than to predict the remaining life of an old water heater. Those who break that rule expose themselves to needless liability.

Home inspectors routinely determine the age of a water heater by reading the serial number on the label. If your inspector had done this, he might not have predicted years of continued use for the fixture. In fact, most home inspectors typically report that an older unit may soon fail.

Aside from the age of the fixture, your home inspector should have noticed the rust at the bottom of the tank, a clear indication of age and of past leakage. It appears, therefore, that he did not conduct a thorough inspection of the fixture.

Before you replaced the water heater, you should have notified your home inspector of the problem and given him the opportunity to review the damage. Some home inspection contracts require that the inspector see the defects in question, otherwise the inspector is absolved of liability. On the other hand, a written statement from the plumber who replaced the water heater will provide evidence in your favor. But first you must contact the inspector and let him know that this problem has occurred.

The House Detective is distributed by 1000WattConsulting. Do not republish without written consent. To purchase reprint rights please contact marc@1000wattconsulting.com

Questions regarding home inspection please email Barry Stone at questions@housedetective.com

The Seven Basics About Termites

Dec 06 2009

The House Detective:  by Barry Stone, Certified Home Inspector

Dear Barry: We have lived in our home for 27 years, and for much of that time have found termite frass on various windowsills and at some of the doors.  My husband thinks that fumigation is a waste of money. He says termites can return as soon as the tent is removed from the house. He prefers to use insect spray whenever he sees the frass. I’m concerned that we might be neglecting a serious problem. Could you please explain how termites can affect the condition of a home and the best way to get rid of them?  Nina

Dear Nina: Here are the seven basics about termites:

1)  Termites continually reproduce. This means that old colonies have larger populations — with more mouths to feed — than young colonies. A colony that is 5 years old may contain several thousand termites. A colony that is 27 years old could number in the millions. Consider how much wood that many termites could eat in a day.

2)  Termites live within the recesses of the wood members that they consume. The damage that they do is not visible on the surface. They eat tunnels in the wood members that they inhabit until the outer veneer of the stud, joist, or rafter is all that is left.

3)  When termite tunnels become cluttered with frass (droppings), termites make small holes in the surface of the wood so that the frass particles can drop out. The frass that you see on your windowsills is a small sample, compared with the piles that might be found in the attic or behind the drywall.

4)  Insect sprays cannot penetrate into the wall cavities, framing members, or the attic spaces where termites live, eat, and multiply. The best way to eliminate termites is to have your home thoroughly fumigated. Postponing this process ensures continued consumption of the wood members of your home.

5)  A new crop of termites can invade your home soon after the fumigation is completed. But for several years, fledgling colonies remain small, and the amount of wood those termites can eat on a daily basis is trivial.

6)  Small, start-up colonies can be managed by having termite inspections every few years. If new colonies are discovered, localized treatment by a professional termite company may be an effective approach.

7) Most homes are sold every 5-10 years. Upon sale, a termite inspection is usually a standard part of the transaction. Therefore, most termite colonies have little chance to become highly populated. Significant termite damage usually occurs in homes that remain under the same ownership for decades because most homeowners seldom give termites a thought until they sell the property. Meanwhile, the termite colonies in these homes silently reproduce.

Your husband needs to rethink his approach to the termites in your home. What matters now is to eliminate the large, old colonies that are eating the structure of your home today and each day that you postpone treatment. The longer you wait, the more damage will be done by those hungry tunnel makers.

The House Detective is distributed by 1000WattConsulting. Do not republish without written consent. To purchase reprint rights please contact marc@1000wattconsulting.com

Questions regarding home inspection please email Barry Stone at questions@housedetective.com

Requirements for a Legal Bedroom

Nov 10 2009

The House Detective:  by Barry Stone, Certified Home Inspector

Dear Barry: I am looking for the legal definition of a bedroom. I bought a house that was listed as a four-bedroom home. Two bedrooms are in the remodeled attic, with short, doorless alcoves for closets. And I’m not sure if these rooms are large enough to qualify as bedrooms. Can you help me to figure this out?  Christine

Dear Christine: Here are the basic requirements for a bedroom:
1)  A bedroom must be at least 70 square feet in area, with no dimension less than 7 feet.
2)  The ceiling must be at least 7 feet high above the finished floor. If the ceiling is sloped, 50% of it can be less than 7 feet, but no part of it should be less than 5 feet.
3)   There must be an openable window for light, ventilation, and fire escape. For light, the window size must be at least 8% of the floor area. For ventilation, the openable portion of the window must be at least 4% of the floor area. For fire escape, the window must be at least 5.7 square feet in area. The opening must have a minimum height of 24 inches, a minimum width of 20 inches, and a maximum sill height of 44 inches. (Note: There are additional window requirements for basement bedrooms, but this was discussed in previous articles.)
4)  Contrary to popular belief, no closet is required in a bedroom.

The House Detective is distributed by 1000WattConsulting. Do not republish without written consent. To purchase reprint rights please contact marc@1000wattconsulting.com

Questions regarding home inspection please email Barry Stone at questions@housedetective.com

For Sale By Owner vs. Loyalty to Agent

Nov 07 2009

The House Detective:  by Barry Stone, Certified Home Inspector

Dear Barry: Our Realtor has been showing us listings for several weeks. But last week, we found a for-sale-by-owner property and made an offer to the owner without calling our agent. Since our Realtor spent so much time trying to find a house for us, are we obligated to involve him in this purchase?  Rob

Dear Rob: This type of situation is a sore spot with many real estate professionals. Your Realtor devoted many hours to your search for a home and now will receive nothing for those efforts. Unless you have a contract with him, you are under no obligation. However, most agents feel that the time and effort they spend showing property to a prospective client warrants some loyalty.

The seller in this case is clearly under no obligation to pay a real estate commission, nor is it likely that he would be willing to pay one. So there’s probably no way to involve your Realtor in the current transaction.

The most fair and respectful way to have handled this situation would have been to inform your Realtor of your interest in the property, rather than contacting the seller directly. The Realtor could then have called the seller and said, “I have clients who are interested in your home. Would you be willing to pay a reduced commission if I bring you an offer?” At that point, the seller could have accepted or declined. If he had declined, you would have been free to make your own offer, without misgivings between you and your agent.

At this point, you can choose whether or not to inform your Realtor of the decision you have made. Expressing your concern and extending your apologies would probably be more respectful than to say nothing at all.

The House Detective is distributed by 1000WattConsulting. Do not republish without written consent. To purchase reprint rights please contact marc@1000wattconsulting.com

Questions regarding home inspection please email Barry Stone at questions@housedetective.com

Seller Disputes Condition of Fireplace

Nov 03 2009

The House Detective:  by Barry Stone, Certified Home Inspector

Dear Barry: I’m having trouble with the seller of the home I am buying. When I first looked at the house, he said the fireplace was in good working order. But my home inspector says there are loose bricks and mortar in the firebox. Now the seller says he never used the fireplace but was told when he bought the house that it worked. When I asked him to fix the loose masonry, he refused because the sale is not contingent on the findings of the home inspector. And he still insists that the fireplace is in working order, even though the home inspector disagrees. Does the seller have to pay to fix the fireplace? And if not, can I get out of the contract even though there wasn’t a contingency on passing inspection?  Kim

Dear Kim: If the purchase contract is not contingent on the findings of the home inspection, then the seller is not required to make repairs, and the condition of the fireplace does not provide an option to cancel the purchase. The seller, however, should stop insisting that the fireplace is in working condition. If he has never used it, and if the bricks and mortar are loose, he obviously has no basis for that claim.

Your choice, then, is to decide if the cost of chimney repair overrides the value of the home. If the property is acceptable to you in all other respects, does a fireplace repair of several hundred or even a few thousand dollars offset its desirability. If so, you may have to forfeit your deposit. Otherwise, you should proceed with the purchase and eventually pay to have the fireplace repaired. But before you decide, hire a fireplace specialist to provide a detailed evaluation, as well as a written bid for necessary repairs.

The House Detective is distributed by 1000WattConsulting. Do not republish without written consent. To purchase reprint rights please contact marc@1000wattconsulting.com

Questions regarding home inspection please email Barry Stone at questions@housedetective.com

Home Inspector’s Halloween

Oct 29 2009

The House Detective:  by Barry Stone, Certified Home Inspector

Dear Barry: You never do columns that recognize holidays. Even at Christmas time and the 4th of July, your articles are always about property defects, real estate disclosure, and home inspections. Now that Halloween is here, how about a spooky house story; something in keeping with the season. Surely you’ve inspected a few creaky old houses. How about it?  Bram

Dear Bram: Home inspections tend to be business-as-usual events: checking the foundations, roofing, plumbing, electrical wiring, etc. But there was one inspection that I recall with dread and discomfort; an inspection where property defects ceased to be of concern, where routine was over-shadowed by fear, where disclosures were eclipsed by a frenzied struggle to flee the premises. And it just so happened that this inspection occurred on the eve of Halloween.

The house was an old, neglected, two-story Victorian, with leaning fences, tangled vegetation, and dense vines engulfing the walls, windows, and roof. The property, in escrow as a probate sale, had been the subject of headlines when the owner had been found hanging from the rafters of the foyer. The police investigation had not determined whether death was from suicide or foul play, and the body’s subsequent disappearance from the local mortuary had unsettled the community.

The buyers and agent were unable to attend the inspection, but the agent had left a key under the mat. Pressing open the massive door, I entered slowly and commenced what I had hoped would be a routine inspection. But then, beneath the lofty ceiling of the darkened interior, I beheld the noosed rope, still attached to a high, dusty beam. A foul odor of decay permeated the stagnant air, and I recalled reading that the man had spent many days at the end of that rope before the neighbors had found him. The prospect of working alone in those dim, silent rooms unsettled me, and my foremost thought was to complete the job and get out of that ominous place.

A steep stairway descended to the basement, where I proceeded to inspect the old stone foundations, but the sounds of creaking timbers echoed throughout the building, disrupting my attention. And then there seemed to be a different sound, somewhere upstairs. At first, it blended with the incessant creaking of the structure, but the difference soon became apparent. This was not the sound of timbers. It was the slow but steady motion of footsteps. Someone was in the house. Hoping that it was the real estate agent, I called out, “Hello, is someone upstairs?” No one answered, but the footsteps continued down the hallway and stopped at the dark entrance to the basement staircase. I called again, “Hello, who’s there?” Again, no answer. Then, a shadow appeared on the stairs and moved slowly, silently downward.

The dark, disfigured form gradually took shape, his head laid awkwardly against his left shoulder. Yet my attention was drawn from this to some shadowy, indistinct object that dangled from his left hand. As he reached the basement floor, a putrid foulness filled the room, so that breathing became difficult and repugnant. Gripped with horror and disbelief, I was unable to move. But then, the eyes of that disjointed head found me, the lips formed a sardonic grin, dripping with thick gray saliva, and my mobility was wakened by a wave of terror. Clawing my way up the basement wall, I squeezed into the narrow space between the ground and the floor framing, seeking desperately for any way of escape. But the advancing form appeared atop the foundation wall and steadily pursued me into that dark crawlspace.

Trapped in a corner where the foundation walls joined, I realized with desperate finality that I could flee no further. Somewhere is the nearby darkness, I could hear that half dead form crawling toward me. Clutching at my flashlight, I was startled at the impending nearness of his face: the glare of cold eyes, the glint of gray teeth, the viscous fluid that dripped from grimacing lips — and that mysterious object gripped in his left hand.

Terror pounded in my chest as I faced those final, hopeless, remaining seconds. The feet between us became inches. His right hand gripped my ankle as he drew forward. Then his left hand extended the old gunny sack that he held, and the acrid smell of cold breath filled my face, as he cried, “Trick or treat!!”

The House Detective is distributed by 1000WattConsulting. Do not republish without written consent. To purchase reprint rights please contact marc@1000wattconsulting.com

Questions regarding home inspection please email Barry Stone at questions@housedetective.com

Buyer Takes Issue With Seller’s Disclosure Statement

Oct 15 2009

The House Detective:  by Barry Stone, Certified Home Inspector

Dear Barry: I recently made a purchase offer on a house. The seller’s disclosure statement listed no defects, but the offer was contingent on a clean home inspection report. So I hired a home inspector and also ordered an appraisal for a total cost of $700. When I read the inspection report, I couldn’t believe the number of major issues that needed attention, from standing water under the building to rotted wood on the roof. Because of this, I’ve decided not to buy the house. Since the seller’s disclosure statement listed no defect, is he liable for the money I spent on the inspection and appraisal?  Dan

Dear Dan: Unless you can prove that the seller concealed known defects in the disclosure statement, he is not responsible to reimburse your costs. The purchase contract was contingent on your acceptance of the home inspection report. Therefore, your only options are to cancel the transaction or renegotiate the contract.

Reliance on seller disclosure statements is usually disappointing. In most cases, disclosure statements are worth less than the squares of toilet tissue they might have been printed on. A home inspection report, if properly prepared by a qualified professional, will always reveal more than a disclosure statement.

In most cases, sellers are simply unaware of defects in their homes, although there are instances where sellers deliberately conceal known defects. The seller in your case may never have looked under the building and may have been totally unaware of the drainage problem. Likewise, he probably never walked on the roof or crawled through the attic, and therefore had no idea that the wood was rotted.

It is unfortunate that you hired an appraiser before you reviewed the home inspection report. The appraisal should have been done after you considered the physical condition of the property. That would have limited your nonrefundable expenses.

Dear Barry: When we bought our home, the sellers prevented our home inspector from inspecting the attic. They simply told him that there was no access, and he merely confirmed this in his inspection report. We later discovered that the access was on the wall of the master closet, behind some clothes. Our concern now is whether we have asbestos insulation in our attic. If so, are the sellers liable for asbestos removal?  Kim

Dear Kim: The sellers must have known about the access panel in the closet, although they may not have realized it was the entry to the attic. On the other hand, there may have been some attic issues that they wanted to hide. The answers to these questions may never be known. The main focus now is to inspect the attic for possible defects.

Asbestos in the attic is only likely if the home dates back to the early 1970’s. At that time, asbestos was used for air duct insulation and for flue pipes. It was not used, however, to insulate attic spaces. Attic insulation typically consists of fiberglass, rock wool, or recycled cellulose.

The one error that was made by your home inspector was to confirm the lack of an access with no further comment. The disclosure in the inspection report should have been: “No attic access was found. It is recommended that an access be made to enable completion of this inspection.” (or words to that effect)

The House Detective is distributed by 1000WattConsulting. Do not republish without written consent. To purchase reprint rights please contact marc@1000wattconsulting.com

Questions regarding home inspection please email Barry Stone at questions@housedetective.com

Two Complaints Against Property Managers

Sep 10 2009

The House Detective:  by Barry Stone, Certified Home Inspector

Dear Barry: I recently moved from a house that I had been renting. A few months before moving, I noticed a crack in the window above the stall shower. I don’t know how or when the crack happened, but I notified the property manager and requested that he replace the glass. Nothing was done about this window until after I vacated the property, and now the cost of glass replacement has been charged to my security deposit. I’m wondering if temperature changes could have caused the crack, if the window should have been tempered safety glass, and if the glass should have been replaced before I moved. What do you think?  Kessa

Dear Kessa: :  There is no way to know with certainty what caused the glass to crack. The cause might have been temperature changes, but no one will ever know for sure. Therefore, you have an unsolvable point of contention with the property manager. You do not believe you broke the window, but the property manager apparently disagrees and holds you responsible for the damage.

On the other hand, there is an overriding issue. The property manager was remiss in neglecting the glass repair when it was first reported, while the shower was still being used by you and your family. Failure to replace broken glass near a shower exposes occupants to potential injury. Therefore, the property manager was professionally negligent. If you can prove that you notified him of the crack while you still occupied the home, you may have a strong case against the management company and the property owner. Hopefully, your notice regarding the cracked window was written, not verbal. If so, you could probably prevail in small claims court.

As for glass requirements at the shower: Tempered safety glass is required unless the window sill is higher than five feet above the shower floor.

Dear Barry: We moved out of our mobile home and are having trouble selling it. The park management has a requirement that they must approve all prospective buyers. So far, we’ve sent three buyers to their office. In each case, the manager sold a park-owned mobile home to our buyers. The park got the sale, while we continue to pay monthly rent for our park space. This seems very underhanded. Is there anything we can do about it?  Thomas

Dear Thomas: :  There are two things you can do to prevent the park from stealing your buyers. First, you should accompany your prospective buyers to the park office, rather than sending them to the office on their own. Just tell the buyers, “Let’s go over to the park office and I’ll help you to get approved.” The park owner or manager will be less likely to pull a fast one with you sitting right there.

The other thing you should do is to make sure your mobile home is competitively marketed. This means the mobile home and yard area should be well maintained, and the unit should not be overpriced. If the condition and price of your unit compete well with those that are owned by the park, your buyers will be less likely to buy one from the park management.

The House Detective is distributed by 1000WattConsulting. Do not republish without written consent. To purchase reprint rights please contact marc@1000wattconsulting.com

Questions regarding home inspection please email Barry Stone at questions@housedetective.com

Broker Denies That Agents Avoid “Deal Killers”

Aug 09 2009

The House Detective:  by Barry Stone, Certified Home Inspector

Dear Barry: As a real estate broker, I read your column regularly and with great interest. But some of your articles trouble me. They suggest that Realtors routinely avoid the most thorough home inspectors; that they even label good inspectors as “deal killers.” This charge seems unfair and in poor taste. Good agents, whether they represent buyers or sellers, want an inspector to perform a thorough inspection.  Would you be willing to rethink your position on this?  Terry

Dear Terry: :  Let’s both give some thought to this issue.

The articles you mention were never intended to offend, but to shed light on an entrenched ethics problem that infects, not all, but many in the real estate profession: Namely, the conflict of interest when Realtors refer home inspectors to their clients. Some will flinch at the mention of this matter, preferring to deny its existence. But there is an elephant in the room, and its presence demands recognition.

The trunk of the problem is this: Agents do not get paid until the sale is completed, and defect disclosure can make buyers change their minds about the sale. Since the best home inspectors disclose more defects, a large number of real estate agents regard the best home inspectors as “deal killers” — not because those inspectors actually kill deals, but because their thoroughness engenders the fear that they might kill a deal. As a result, some agents do not refer the best inspectors to their clients. Meanwhile, unwary clients assume that they are getting top-notch home inspection referrals from their agents.

On the other hand, there are many excellent agents who truly represent the interests of their clients; who recognize the value of total and unabridged disclosure. Those agents are the shining stars of the profession, the ones who recommend only the most thorough and qualified home inspectors to clients. Realtors of this caliber deserve praise and recognition for the exemplary work that they do.

What we have are two dissimilar groups of agents — the compromised and the committed — separated by an ethical divide that tarnishes the public image of the real estate industry, while jeopardizing the financial interests of trusting homebuyers.

A sophisticated response to these charges has developed among the compromised agents, and it goes like this: Since real estate commissions are paid by the sellers, agents must represent the interests of sellers only. Thus, an agent is justified in recommending a mediocre inspector. From a legalistic standpoint, that may be an arguable position. From an ethical perspective, it is inexcusable. As for liability, it is foolish and risky. After all, how does a substandard inspection benefit the sellers or their agents if faulty disclosure produces a lawsuit after the sale? Obviously, it does not.

The more common justification for avoiding thorough inspectors, however, is the ad homonym approach: Just label the best home inspectors as “nit-picky”, “too scary for my buyers”, or just plain “deal killers.” Thus discredited, those inspectors are no longer “worthy” of referrals.

Home inspection may be the only profession where good work discourages referrals. If that were not so, only the best inspectors would be recommended by Realtors. Instead, many referrals go to inspectors who are inexperienced and less than thorough in their findings.

Articles that expose these facts are thought by some to be in poor taste. What is more distasteful, however, is to mislead a trusting homebuyer in the choice of a home inspector. If such practices were not so common, there would no need for articles such as this one. Hopefully, this problem will be addressed once and for all by leaders within the real estate profession.

The House Detective is distributed by 1000WattConsulting. Do not republish without written consent. To purchase reprint rights please contact marc@1000wattconsulting.com

Questions regarding home inspection please email Barry Stone at questions@housedetective.com

Barry Stone

Barry StoneKnown today as "America's House Detective," Barry advises readers from coast to coast about home inspection and real estate disclosure, providing honest clarity, fresh wit, consumer protection, and even-handed fairness in his responses to real estate questions. Read more.

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